This Privacy Policy explains how One Casino handles the personal information you share with us when you visit the site, create an account or get in touch with our support team. We know that players in Ireland care about where their data ends up, so this page sets out the practical details in plain language rather than dense legal phrasing. By using the site, you agree to the practices described below.
What Information We Collect
When you register an account, we ask for basic identifying details such as your name, date of birth, email address, phone number and residential address, along with payment information needed to process deposits and withdrawals. We also collect verification documents where required by our know-your-customer obligations. Separately, the site automatically gathers technical data as you browse — your IP address, device type, browser version and general usage patterns such as which pages you visit and how long you spend on them. Cookies and similar technologies are the main tool behind this second category, and we cover them in more detail below.
How We Use Your Data
Account information is used to run your profile, verify your identity, process transactions and communicate with you about your account, including support replies and important service notices. Technical and usage data helps us keep the platform stable, spot and fix bugs, and understand which parts of the site are actually useful to players so we can improve them. Where permitted, we may also use limited data for marketing purposes, such as letting you know about relevant promotions — you can opt out of these messages at any time through your account settings or by contacting support.
Cookies
Cookies are small text files stored on your device that let the site remember your preferences, keep you logged in and measure how the platform is used overall. We use a mix of essential cookies, which the site needs to function correctly, and optional analytics cookies, which help us understand traffic patterns. Most browsers let you view, block or delete cookies through their settings menu, and doing so will not stop you from using core parts of the site, though some features may work less smoothly without them.
Sharing Your Data
We do not sell personal data to third parties. Information is shared only where necessary — with payment processors to handle transactions, with identity verification providers to complete KYC checks, and with regulators or law enforcement where we are legally required to do so. Any third party that processes data on our behalf is bound by confidentiality and data protection obligations consistent with applicable law.
Your Rights
Depending on where you live, you may have the right to request a copy of the personal data we hold about you, ask us to correct inaccurate information, or request that your data be deleted once we no longer have a legal or operational reason to keep it. Some records, particularly those tied to financial transactions, must be retained for a period even after account closure to meet regulatory obligations. You can exercise any of these rights by contacting our support team using the details below.
Contact
If you have questions about this policy or how your data is handled, reach our team at [email protected]. We aim to respond to privacy-related requests promptly and will let you know if we need more time to complete a more complex request.